Digital technology is changing the status quo in different industries. Disruption is the name of the game, from Alibaba to Netflix, Uber to Airbnb, Konga to Jumia, industry leaders are adopting technology to stay competitive in order to deliver greater value to clients. The professional service sector is not spared. The sector is currently witnessing a very challenging time, with digital technology and emerging new platforms, Professional services such as accounting, legal, human resource, management, and even IT consulting firms are daily threatened with increasing freelance platforms offering services to end users at relatives low cost.
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